I appreciate you taking the initiative using different browser to complete and submit your payroll, StephenD001.
We have an ongoing issue with some employees displaying exclamation marks even after tax setup is complete. Our engineers are already working hard on fixing it.
I recommend contacting our Payroll Support team. They'll be able to review the account and identify the reason behind this.
Here's how:
- Go to the Help menu in QuickBooks, then choose the Search tab.
- At the bottom click on Contact Us
- Enter the keyword Payroll, Account Management and Billing in the What can we help you with? box.
- On the next screen, scroll down to How would you like to connect with us section.
- Choose either Start a chat or Get a callback.
Support is available from Monday to Friday from 6 AM to 6 PM PT.
I'll also include this link to help your employees view their pay stubs for future use: View your paychecks and W-2s in QuickBooks Workforce.
We're accessible round-the-clock. Please don't hesitate to post again if you need further assistance. Be careful!