Cannot enter Massachusetts UI rates for 2024, the system only allows entries for 2023

inforesults · ‎December 31, 2023

Cannot enter Massachusetts UI rates for 2024, the system only allows entries for 2023. Anyone have a solution to this?

AnneMariee · ‎December 31, 2023

Let me provide clarification about entering new State Unemployment Insurance (SUI) rates for 2024.

Once you have your updated SUI rate, you'll need to manually update it in QuickBooks Online (QBO). You can refer to this article for guidance in updating it: Update your State Unemployment Insurance (SUI) rate.

Additionally, you'll need to wait for the new year to roll in before you can update it. Once the new year begins and you still can't update it, I recommend sending your payroll tax notice to us. We'll help you take care of it promptly to avoid any penalties. You can check this helpful resource about sending your notice: Send in your payroll tax notice.

For future use, here's an article on filing taxes with QBO Payroll: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

Please feel free to leave a reply below this thread if you have any other questions about entering your new SUI rates. I'll be around to ensure you're taken care of. Keep safe.

View solution in original post

AlverMarkT · ‎December 31, 2023

Hi, @inforesults. I'm here to share information about this.

Currently, the parameters for the SUI rate in QBO are configured for 2023, as QBO adapts to the current year's rate in accordance with state regulations. You can be assured that the program will comply with changes in the UI rate once it becomes effective, usually on the first day of the calendar year or covered period. During that time, you can manually adjust the rate.

Let me add this guide to help you in case you receive a payroll-related tax notice of discrepancy in QBO in the future: Send in your payroll tax notice.

Let us know if you have further questions about changing UI rates in QBO. We'll do our best to assist. Take care.

inforesults · ‎December 31, 2023

I'm confused. I usually enter the new values manually myself into QBOP.

Are you suggesting that Intuit now updates the rates for us?

Please clarify.

AnneMariee · ‎December 31, 2023

Hi there, @inforesults.

Let me provide clarification about entering new State Unemployment Insurance (SUI) rates for 2024.

Once you have your updated SUI rate, you'll need to manually update it in QuickBooks Online (QBO). You can refer to this article for guidance in updating it: Update your State Unemployment Insurance (SUI) rate.

Additionally, you'll need to wait for the new year to roll in before you can update it. Once the new year begins and you still can't update it, I recommend sending your payroll tax notice to us. We'll help you take care of it promptly to avoid any penalties. You can check this helpful resource about sending your notice: Send in your payroll tax notice.

For future use, here's an article on filing taxes with QBO Payroll: Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll.

Please feel free to leave a reply below this thread if you have any other questions about entering your new SUI rates. I'll be around to ensure you're taken care of. Keep safe.

inforesults · ‎January 01, 2024

Thanks! We were able to update these rates online today, January 1, 2024. Happy New Year!

ArielI · ‎January 01, 2024

It's great to hear from you again, @inforesults.

Thank you for visiting the QuickBooks Community. I'm glad that the issue you're experiencing has been resolved. Also, It's great to know that my colleague's update was able to help you.

Here at QuickBooks, we're committed to providing you with the best possible customer service. Feel free to get in touch if you need help with anything else in QBO. We're always here to assist you. Have a great day!

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Cannot enter Massachusetts UI rates for 2024, the system only allows entries for 2023