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Letajay
Level 1
posted
‎September 19, 2025 12:27 PM
last updated ‎September 19, 2025 12:27 PM

Certified

I'm getting the following error message when I try to open the updated certified payroll report (with Journeyworker/Apprentice).

 

Microsoft Visual Basic for Applications: Compile error in hidden module:  cpIntervies. This error commonly occurs when code is incompatible with the version, platform, or architecture of this application. I made sure I have the latest version of Excel and Quickbooks payroll. 

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2 Comments 2
ZackE
Moderator
Moderator
‎September 19, 2025 01:15 PM

Certified

Thanks for reaching out to the Community, Letajay.

 

Since you're encountering a Microsoft Visual Basic for Applications error while trying to open your Certified Payroll report in Journeyworker and Apprentice, I'd recommend getting in touch with their support team. They'll be able to help you look further into why the error's being displayed.

 

I've also included a detailed resource about working with reports which may come in handy moving forward: Export reports as Excel workbooks

 

Please don't hesitate to send a reply if there's any additional questions. Have a wonderful Friday!

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BigRedConsulting
Community Champion
Community Champion
‎September 30, 2025 03:06 PM

Certified

See my (likely) solution here: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-qb-certified-payroll-repo...

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