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Deadwood Al
Level 6

Commission issue

I created a "Commission" Payroll Item Type. Since the commission amount can vary and it is not based on a percentage, I left that field blank on the setup screen.

 

However, when I entered Commission as a pay item on the employees payroll, the amount did not add to the employee's pay at all ... it was as if that line didn't even exist. Fortunately, there was a previous Item Type for Bonuss, and I used that to pay the commission amount, but I would like to know why the Commission item type didn't add to the employee's pay during payroll processing. What am I missing? As always, thanks in advance for your time in helping.

Solved
Best answer February 26, 2024

Best Answers
AlverMarkT
QuickBooks Team

Commission issue

Hi, @Deadwood Al. It's great seeing you here again in the Community.

 

I'd be glad to assist you with your concern about why the Commission item pay type you created didn't add to the employee's pay.

 

After creating the Commission payroll item, you'll also have to add the item to the employee payroll information. You can follow these steps:

 

  1. In your QuickBooks Desktop (QBDT), go to Employees, and then select Employee Center.
  2. Double-click the employee’s name.
  3. Select Payroll Info
  4. In the Earnings section, add the payroll item you created.
  5. Enter the Hourly/Annual Rate.
  6. Select OK.
  7. Run scheduled payroll again, and enter the Quantity.

 

I've attached a screenshot for reference.

 

image (9).png

 

If you want to enter a specific amount, you can do so by editing the paycheck detail on the Review & Create Paychecks window. Kindly see the image below for reference:

 

image (11).png

If you need to update the paycheck info after this, let me add this article as a guide: Edit, delete, or void employee paychecks

 

We'll be here in the Community if you need further assistance managing payroll items in QBDT. We're committed to offering ongoing support. Take care.

View solution in original post

1 Comment 1
AlverMarkT
QuickBooks Team

Commission issue

Hi, @Deadwood Al. It's great seeing you here again in the Community.

 

I'd be glad to assist you with your concern about why the Commission item pay type you created didn't add to the employee's pay.

 

After creating the Commission payroll item, you'll also have to add the item to the employee payroll information. You can follow these steps:

 

  1. In your QuickBooks Desktop (QBDT), go to Employees, and then select Employee Center.
  2. Double-click the employee’s name.
  3. Select Payroll Info
  4. In the Earnings section, add the payroll item you created.
  5. Enter the Hourly/Annual Rate.
  6. Select OK.
  7. Run scheduled payroll again, and enter the Quantity.

 

I've attached a screenshot for reference.

 

image (9).png

 

If you want to enter a specific amount, you can do so by editing the paycheck detail on the Review & Create Paychecks window. Kindly see the image below for reference:

 

image (11).png

If you need to update the paycheck info after this, let me add this article as a guide: Edit, delete, or void employee paychecks

 

We'll be here in the Community if you need further assistance managing payroll items in QBDT. We're committed to offering ongoing support. Take care.

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