Contract labor category missing

I appreciate you taking the time to reach out to us about your concern with paying contractors in QuickBooks Online, Chargoodson

I can tell this is an urgent matter for you, and we see how important it is to ensure your contractors are paid on time.

You mentioned that you had previously contacted our phone support about this and were informed of an open investigation regarding missing categories. I can also see that there are a few other customers who have reported a similar experience when creating transactions in QuickBooks Online.

Rest assured that you'll be notified as soon as the issue is resolved since you've already been added to the list of affected users.

In the meantime, you'll want to consider printing paper checks for the contractor payments. Here's an article that provides step-by-step instructions on how to do that: Pay A Contractor With A Paper Check.

Just to give you a head start on year-end, here are a couple of other helpful articles in case you need them when preparing your contractor 1099s:

• Troubleshoot Missing Contractors Or Wrong Amounts On 1099s
• Create 1099 Reports In QuickBooks

You can always reply to us and ask more questions if you need additional help when paying contractors and other workers in QBO. We're here to support you throughout the entire process and ensure everything is taken care of properly. Just let us know how else we can help.

This is very frustrating. People expect to be paid and messing with the ability to run a business is not acceptable. How long should this take to be fixed? 

I understand your frustrations and see the impact of this issue on your business processes, Chargoodson.
 

Please know that we're unable to provide a specific timeframe for when it will be fixed. Rest assured that our engineers are currently working on it and we'll notify you via email as soon as we have an update or fix for this problem.

Furthermore, here's an article in case you wish to review all payments you made for your vendors inside QBO: Run a report with vendor totals.
 

You're always welcome to add a reply or create a new thread if you have any other concerns.  We're always here to assist you.