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VillageofFisher
Level 1

Create State SUI-E file Issue in QB 2024

Our office was recently forced to upgrade to QB 2024 desktop, and now we are unable to create a state SUI-e file with the State of Illinois for our monthly Unemployment reporting. See below screenshot. 

Screenshot 2024-05-29 144851.png

The installation is fine and other reports generate normally to Excel with no issues. Any ideas on a fix? 

1 Comment 1
Rea_M
Moderator

Create State SUI-E file Issue in QB 2024

Let's perform the recommended troubleshooting steps on the connection error you've encountered so you can e-file state forms and get back to business using QuickBooks Desktop (QBDT), VillageofFisher. I'm here to guide you through the steps.

 

The connection error appears when QuickBooks isn't installed properly on your computer. To fix this, you'll have to restart your machine (go to the Start menu and select the Power icon) and then repair QuickBooks if the issue persists. 

 

To repair your QBDTyou'll have to download the QuickBooks Tool Hub and run Quick Fix my program. Here's how:

 

  1. Close QuickBooks.
  2. Download the most recent version (1.6.0.5) of the QuickBooks Tool Hub and save it on your computer.
  3. Open the file you downloaded (QuickBooksToolHub.exe).
  4. Follow the on-screen steps to install and agree to the terms and conditions.
  5. Double-click the icon on your Windows desktop to open the tool hub when the installation finishes.
  6. In the QuickBooks Tool Hub, select Program Problems.
  7. Select Quick Fix my Program.
  8. Start QuickBooks Desktop and open your data file.

 

Once you're done, e-file your SUI. For the detailed steps, please see this article: E-file and e-pay state forms and taxes in QuickBooks Desktop Payroll.

 

Additionally, you can create a summary report if you need to view your employees' totals and other payroll-related data. To guide you through the process, check out this article: Create a payroll summary report in QuickBooks.

 

Feel free to reach out if you have any follow-up questions about your state taxes in QBDT payroll. I'm here to help. Stay safe.

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