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Julissa5
Level 3

Delete Payroll Item QBO

Hi, 

Is there a way to delete or make inactive payroll items in QBO that were created wrong or duplicated so i don't have to see them in my list, if possible, how can i do that?

Thank you!

Solved
Best answer December 27, 2023

Best Answers
ArielI
QuickBooks Team

Delete Payroll Item QBO

Hello, 

 

Please take note that although it's possible to delete a deduction from an employee, there isn't currently a way to remove a deduction item from Payroll altogether. However, there are alternative solutions that we can explore. Instead of deleting it, we can also edit and unassign. Here's how:

 

  1. Go to Payroll, then select Employees.
  2. Select Edit payroll items
  3. Select Pay types or Deductions & contributions to see your list of payroll items.
  4. Select the payroll item you want to change
  5. From the employee you want to change, select Edit. Then select Unassign employee.

 

Moreover, if you really want to delete all items listed in your system, I suggest contacting payroll support to delete them. Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

Additionally, if you need your payroll items to make changes, you can find step-by-step guidance in this helpful article: Manage your payroll items in QuickBooks Online Payroll.

 

If you need further assistance about deleting payroll items. The Community is always ready to help you. Take care!

View solution in original post

9 Comments 9
LollyNino_C
QuickBooks Team

Delete Payroll Item QBO

Greetings, @Julissa5! Thank you for joining our Community space and visiting our forum. We are pleased to help you delete any payroll items mistakenly created in QuickBooks Online (QBO).

 

To delete payroll items in QuickBooks Online, you can access the employee's profile and follow the easy-to-understand guide below, which will take you through each step. With this helpful guide, deleting your payroll items will be a breeze and take no time.

 

Here are the steps:

 

  1. Go to Payroll, then Employees.
  2. Select your employee.
  3. From Deductions & contributions, pick Start or Edit.
  4. Choose the trash bin icon next to the deduction you want to remove.
  5. Click Delete, then Done.

 

For more details on how to do these, check out this article: Set up, change, or delete employee-paid payroll deductions.

 

Additionally, if you need your payroll items to make changes, you can find step-by-step guidance in this helpful article: Manage your payroll items in QuickBooks Online Payroll.

 

Need a report to check your employee's payroll data and other information? There are a variety of reports you can run in QuickBooks. Check out this article for a guide: Run payroll reports.

 

@Julissa5, you can visit us anytime if you need assistance deleting payroll items or performing specific tasks inside QuickBooks. We've got your back, we'll respond as soon as possible. Have a good one.

ALRTreasurer
Level 1

Delete Payroll Item QBO

Doesn't work! There is no Delete icon next to the Payroll item.

 

This is QBO

SashaMC
Moderator

Delete Payroll Item QBO

Thank you for reaching out to the Community, ALRTreasurer! To clarify, are you trying to remove the payroll item from an employee profile or your Chart of Accounts? If you are trying to remove it from your Chart of Accounts, here's how to make it inactive:

 

  1. Go to Settings ⚙, then select All lists.
  2. Open Chart of Accounts
  3. Select Delete, Make inactive or Remove from the Action dropdown menu.
  4. Select Yes.

 

Please let me know if this is what you need. I will be here to assist further. Have a good day.

Julissa5
Level 3

Delete Payroll Item QBO

It was a payroll item that was created multiple times for the HSA the wrong way, i can delete from employees but can't delete from all items list. Thanks!

ArielI
QuickBooks Team

Delete Payroll Item QBO

Hello, 

 

Please take note that although it's possible to delete a deduction from an employee, there isn't currently a way to remove a deduction item from Payroll altogether. However, there are alternative solutions that we can explore. Instead of deleting it, we can also edit and unassign. Here's how:

 

  1. Go to Payroll, then select Employees.
  2. Select Edit payroll items
  3. Select Pay types or Deductions & contributions to see your list of payroll items.
  4. Select the payroll item you want to change
  5. From the employee you want to change, select Edit. Then select Unassign employee.

 

Moreover, if you really want to delete all items listed in your system, I suggest contacting payroll support to delete them. Here's how:

 

  1. Sign in to your QuickBooks Online company.
  2. Go to Help (?).
  3. Select Contact Us.
  4. Enter your concern, then select Let's talk.
  5. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.
  • Ask the community to get help from businesses like yours.

 

Additionally, if you need your payroll items to make changes, you can find step-by-step guidance in this helpful article: Manage your payroll items in QuickBooks Online Payroll.

 

If you need further assistance about deleting payroll items. The Community is always ready to help you. Take care!

Julissa5
Level 3

Delete Payroll Item QBO

I just wanted to delete from the list because there are too many that are wrong and looks confusing. I'll contact them to delete them. Thank you!

561632153
Level 1

Delete Payroll Item QBO

Did they provide with you a solution or do I need to call in to have them do this as we added a few ones we no longer want on there.

Erika_K
QuickBooks Team

Delete Payroll Item QBO

Allow me to chime in, @561632153

 

If deleting all the payroll items is necessary for your business, I recommend contacting our payroll support team. They have tools to assist you with completing this task in a secure environment. 

 

Here's how: 

 

  1. Go to the Help (?) icon.
  2. Select Contact Us.
  3. Enter your concern, then select Let's talk.
  4. Choose a way to connect with us:
  • Start a chat with a support expert.
  • Get a callback from the next available expert.

 

You can check out their support hours to determine their availability.

 

In addition, feel free to read this article to learn more about how to pull up, print, and customize payroll data in QuickBooks Online: Run payroll reports in QuickBooks Online Payroll

 

Please don't hesitate to post here in the Community forum if you have more questions about managing your payroll items. I'll be here to lend a hand. Take care! 

razwheat
Level 2

Delete Payroll Item QBO

Once again, massively useless tech support. I can delete an entire transaction with no repercussions, but I can't delete an incorrect or outdated payroll item which shows up every cycle. *Awesome* software Intuit.

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