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dhuggitt
Level 1

Deleted employees in payroll but they are in time section and cannot delete from there.

I am not even able to archive them. So unsure how to get the duplicate out of the schedule and time entry
4 Comments 4
rupinderkaur
Level 3

Deleted employees in payroll but they are in time section and cannot delete from there.

The prompt that you receive when deleting a payroll schedule means you'll need to remove the schedule to all the associated employees so you can delete it successfully.

 

To do that:

  1. Click on Employees at the top menu bar.
  2. Select on Employee Center.
  3. Double-click the employee's name.
  4. Select the Payroll Info tab.
  5. Look in the Payroll Schedule field and confirm that the payroll schedule is the one that you need to delete. If the Payroll Schedule attached is the one that needs to be deleted, remove it by highlighting and pressing on backspace. You may also select another Payroll Schedule for the employee.
  6. Do the same steps for the rest of the employees.

sched.PNG

Once done, you can now delete the payroll schedule by following these steps:

  1. From the Employees menu, go to the Payroll Center.
  2. Select the Pay Employees tab.
  3. Under the Create Paychecks table, select the Payroll Schedule that you want to delete.
  4. Select the Payroll Schedules drop-down.
  5. Select Delete Schedule
  6. Select Ok.

 

Hope its work for you

Thanks in advance

Rupinder Kaur |  Sagenext | Quickbooks Hosting Provider

MonicaM3
Moderator

Deleted employees in payroll but they are in time section and cannot delete from there.

Hi @dhuggitt.

 

Thanks for reaching out to the Community for help with deleting your employee from the time entries and schedule.

 

It sounds like we need to try to run a manual import in QB Time by clicking:

 

QB Payroll Sync Menu (top right) > Import

 

This will “force” the data updates through and should sync the archived employee information.

 

If that doesn't work, I recommend reaching out to support, our team has a way of manually archiving team members if their active/inactive status isn't syncing down from payroll. You can reach out to our fantastic support team here: QuickBooks Time support

 

Let me know if you have any additional questions about archiving your employees or anything else. I’m happy to help anytime.

 

Enjoy your day!

Murphy3
Level 1

Deleted employees in payroll but they are in time section and cannot delete from there.

The only thing i have under employees is employee center and enter time which doesnt work. I have an employee on my employee list that is not transferring over to time entry so i cant enter his time. I also have a lot of employees that are inactive but are showing up on my time entry, i need them off.

 

Thank You

Tori B
QuickBooks Team

Deleted employees in payroll but they are in time section and cannot delete from there.

Hi there, @Murphy3

 

Thanks for following along with the thread and sharing your concerns here in the QuickBooks Community. 

 

If you don't mind, could you clarify a couple things for me? Since you're not seeing the options listed by my colleague above, I wanted to ask if you're using QuickBooks Desktop or QuickBooks Online? Also, are you the Admin user in QuickBooks Time? If you're not the Admin user in QuickBooks Time, you won't be able to archive.

 

I'll be sure to keep an eye out for your reply and look forward to chatting with you soon. Take care! 

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