Do inactive payroll employees migrate from DeskTop 2021 to Online? On first migration A-C inactives migrated and D-Z did not and next migration no inactive migrated.

Hello, trinitybackofc.

Yes, inactive employees do migrate to QuickBooks Online. I'll share some important details to clear up some things during the migration process, and how to handle those employees that weren't migrated. 

There are several reasons why those inactive employees within D-Z weren't migrated. 

The data in QuickBooks Desktop might have something to do that prevented the employees from being migrated. There are fields in QuickBooks Desktop that don't exist in the Online version. The details behind those transactions from the inactive employees may have also prevented the migration. 

At this point, our option is to manually add those inactive employees within QuickBooks Online. This can work if you have already paid them within the current year.

To add an employee in the Online version: 

1. Go to Payroll.
2. Click the Employees tab.
3. Hit the Add an employee button.
4. Enter the employee's details to add them in the Online version. 

After adding those employees, we can start adding historical data. This article is helpful if you need assistance on how to do this: Add pay history to QuickBooks Online Payroll. 

If you still need more help in migrating those inactive employees, I would recommend giving our migration team another chance to help you out.

They can also provide other options on what we can do to those employees and ensure you'll have all the data in the Online platform. 

Need more information on what data is migrated to the Online version? Take a look at this article for the details: Learn how features and data move from QuickBooks Desktop to QuickBooks Online. 

The year-end tax season is just around the corner. So if you need help managing your books, payroll, taxes and other important things, I'll share this article for future reference: Year-end guide for QuickBooks Online. 

Let me know if you have more questions about migrating your data to the Online platform. If you have questions about handling your entries and whatnot, add the details below and I'll help you out. 

Thanks for the quick response.  Yes, we must have a payroll setup/maintennace issue in DeskTop.

So, I did migration for a fourth time, and they came across, however, D-Z are shown as Active with a message that they were marked active to make sure setup is done for the year end forms,etc.  I was at least able to change them to Inactive, however, now have a bill for $1,300 as they billed us $5 each for being active.  Now I get to try to have that bill corrected.

Thanks again!

Thanks for visiting again the QuickBooks Community, trinitybackofc-g.

We appreciate you for performing some steps to inactivate your employees in QuickBooks Online. Also, QuickBooks Online (QBO) Payroll updates from time to time. I can also show you the updated steps on how you can change the status of your employees. Here's how:

1. Go to the Payroll menu and select Employees.
2. Under the Status column, click the drop-down arrow and choose the status of the employee.

Once done, you can check the status of your inactive employees by clicking the drop-down list beside the Find an employee search bar. We can run several payroll reports in QBO Payroll. You can check out this article on how to access them: Reports available in QuickBooks Online Payroll.

Feel free to check out these helpful articles below about switching from QuickBooks Desktop to QuickBooks Online:

• What to expect when you switch from QuickBooks Desktop to QuickBooks Online
• What to do after converting from QuickBooks Desktop for Windows or Mac to QuickBooks Online

I'm just one post away if you need a hand with running payroll transactions or any QuickBooks Online related. I'll be here to ensure your success. You have a good one.