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Amanda122
Level 1

Does anyone have an update on the payroll error today? I've been waiting for a chat for an hour and a half and I can't get through on the phone.

Our employees did not receive their direct deposit pay today. Our bank shows that QuickBooks has not withdrawn the money from the business account. A recording at QuickBooks says that this is a known error and it will be resolved today, but it doesn't say how long it will take.

1 Comment 1
MarkAngeloG
QuickBooks Team

Does anyone have an update on the payroll error today? I've been waiting for a chat for an hour and a half and I can't get through on the phone.

Hi,


There's been a delay in the notification when processing the payroll funds. However, there's no actual impact to the money movement, and the funds will be deposited soon.


You can check the status here: https://status.quickbooks.intuit.com/


We appreciate your patience regarding this issue.

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