cancel
Showing results for 
Search instead for 
Did you mean: 
kevin71
Level 1

Duplication of payroll

I have found my payroll is duplicating on my profit and loss report. It is also creating a duplicate entry in an old bank account we had before our bank merged.
1 Comment 1
Rea_M
Moderator

Duplication of payroll

Sorting out your duplicate payroll transactions on your Profit and Loss report is my priority, @kevin71. This way, you can keep your account updated.

 

You either created a duplicate payroll entry when you merge your accounts or added the downloaded transactions from the Banking page instead of matching them. That's why you're seeing duplicate payroll entries on your financial report.

 

With that being said, I'd recommend pulling up the Profit and Loss report (from the Reports menu's Standard tab) again. Then, open each payroll transaction (double-click to open) details from there to make sure that those payroll entries are duplicates.

 

Once proven to be duplicated, you'll have to choose the appropriate payroll entries and delete them from the account's register. To do this, here's how:

 

  1. Go to the Accounting menu.
  2. Select Chart of accounts.
  3. Locate the account and select View register under the Action column.
  4. Find the duplicate transaction and click it to open its details.
  5. Click Delete, then Yes to confirm. Repeat steps until you've deleted all duplicate payroll entries. 80.PNG

 

After deleting all the duplicates, you can pull up the Profit and Loss report again to make sure that everything is all set.

 

Also, I'd recommend reconciling your account every month. This will help you monitor your transactions (payroll) and detect any possible errors accordingly. For the step-by-step guide, please refer to this article: Reconcile an account in QuickBooks Online.

 

Please don't hesitate to let me know if you have other reporting concerns and questions about managing duplicate transactions in QBO. Drop a comment below, and I'll gladly help. Take care, and I wish you continued success, @kevin71.

Need to get in touch?

Contact us