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I created payroll but I'm short hours on one employee.
The direct deposit has already been sent.
The next payroll cycle hasn't started yet.
How do I create a 2nd check for this employee that only pays the shortage?
I've found a couple conversations on how to do this but the Step-by-Steps do not match what my screen shows. For instance, this is one answer (with my challenge step at Step 2):
This seems like it would be a common error and I'm really surprised that fixing it is not overtly clear in QB.
I'm working on QB Desktop PRO 2019
Thank you for any help.
Solved! Go to Solution.
Creating an exception check is almost just like creating your periodic payroll, except use the Unscheduled Payroll button instead, then select the one employee to pay just that employee again.
Creating an exception check is almost just like creating your periodic payroll, except use the Unscheduled Payroll button instead, then select the one employee to pay just that employee again.
Hi, nipa.
I want to ensure that your questions are addressed accordingly. However, as much as I would like to get this handled directly, the case number requires pulling up your account information, which I am unable to do in this public forum.
I know you've already called in. For security reasons, you may need to get in touch with our QuickBooks Desktop Support again. Unlike in this public forum, they have the tools required to perform any escalations in the system whenever necessary on your behalf.
I can pass along all the feedback you have to the appropriate channels so you're able to reach a point of resolution as quickly as possible.
You can always check out our Community Help Articles if there are app features that you want to learn more. Additionally, you can visit this article to know more about QuickBooks Desktop Payroll: Get started with Payroll.
I'll be around to help if you have additional questions. Have a good one.
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