First Direct Deposit Payroll is zero

emkay0121 · ‎January 13, 2019

I am using the Enhanced Payroll Service and Direct Deposit Payroll is verified.

Yesterday I entered in the payroll info/amounts for each employee. The payroll was processed to be drafted from my checking account on 01/18/19. I received a confirmation that the payroll info was sent to Intuit.

I can see in my checking register each individual employees name listed in my check register. However, every single check amount is zero. Also, there is the lightning bolt next to each payment suggesting that the checks have already cleared my account.

I have no idea what has happened or what to do. I am a new business owner and the last thing I want to do is mess up my first Direct Deposit payroll.

Anonymous · ‎January 13, 2019

RE "I can see in my checking register each individual employees name listed in my check register. However, every single check amount is zero."

This is normal. DD checks have their net pay 'swept' to the DD liability account and then when you send a large debit reduces your account for the total net pay plus any fees.

RE: " Also, there is the lightning bolt next to each payment suggesting that the checks have already cleared my account."

This is also normal. Since the checks will never clear your checking account directly, they're marked as reconciled for you. This way you don't need to do it manually when you reconcile.

emkay0121 · ‎January 13, 2019

Thank you BRC.

I looked more closely at my checking account register. I can see that there is one entry which is the same as the payroll net liability which is listed right before the employee checks. At least I know that the amount is already deducted from my checking account balance so when I look at the balance I don't have to wonder exactly what will be debited as it already has been.

trishwb · ‎January 29, 2019

I am also seeing zero with lightning bolt - I see the amount was deducted from my bank account but how do I register in my quickbooks register? There is no indication of the amount in my qb register

Please advise

thanks

Anonymous · ‎January 29, 2019

Hello there, @trishwb.

Let me help share some information about Direct Deposit paychecks in your QuickBooks bank register.

When sending Direct Deposit payroll to Intuit, QuickBooks Payroll Liability check is auto-generated and posted to your bank register by the payroll system. You don't need to mark each direct deposit as cleared manually in the register. The checks are showing the amount $0 in the check register window to avoid duplicating the amount of debit that is included on the QuickBooks Payroll Service liability check. Because the amount on each Direct Deposit paycheck shows zero, QuickBooks automatically show this as a cleared transaction.

You'll just need to look for the Direct Deposit Liability check. If it's not showing on you register, it's possible that it was misplaced or deleted. Let me route you to this helpful article for more details: Recreate a deleted direct deposit payroll liability check.

This will get you on the right track. Keep me posted if you have other questions about Direct Deposit payroll. I'm always here to help.

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First Direct Deposit Payroll is zero