Has anyone had a 1099 contractor set themselves up as primary admin on your payroll account, let go, then you as the owner of the company not be able to remove them?

Hello mark-fraser4sale,

Welcome to the QuickBooks Community! I just want to verify the method you used to request to be the primary admin. I am adding this link which includes the information that needs to be sent and the form to be completed, just in case, it may be different.

• Request to be the primary admin or contact

Please double-check your email and your spam/junk as well to see if you received an email from no_response@intuit.com. That email will contain updates about the approval and/or other steps you may need to take to complete the request.

However, if you have done all the steps already, I encourage you to connect with our team to investigate this matter further. 

Please let me know if you have any other questions! I will be delighted to help you further! Take care. 

• An employee is on a company’s payroll and receives wages and benefits in exchange for following the organization’s guidelines and remaining loyal.
• A contractor is an independent worker who has autonomy and flexibility but does not receive benefits such as health insurance and paid time off.
• Misclassifying a worker can result in back taxes, fines, penalties and legal disputes.
• This article is for business owners who want to understand how to classify their workers.  

• An employee is on a company’s payroll and receives wages and benefits in exchange for following the organization’s guidelines and remaining loyal.
• A contractor is an independent worker who has autonomy and flexibility but does not receive benefits such as health insurance and paid time off.
• Misclassifying a worker can result in back taxes, fines, penalties and legal disputes.
• This article is for business owners who want to understand how to classify their workers.

No, the issue has not been resolved. 

No, issue not resolved.

Thanks for getting back to us, @Mark.

May I ask for more details on how did it go with our Customer Support Team? This way, I can provide other solutions to avoid repetitive troubleshooting steps.

Feel free to reach back out. I'd be happy to help. Stay safe!