Help Fixing Duplicate Payroll Check

Thanks for reaching out to the Community, benson777. I appreciate your detailed information.

If a payroll check was voided incorrectly, or there's any other checks you need to make changes to, you can edit them from the bank account they're in if necessary.

Here's how:
 

1. Access your Banking menu, then go to Use Register.
2. Choose a bank account you're working with.
3. Click OK.
4. Hit and open the check in question.
5. Press Paycheck Detail.
6. Make any necessary changes.
7. Click OK.
8. Select Save & Close, then Yes.

In the event of any other discrepancies while reconciling, I'd recommend reviewing our Fix issues when reconciling article. This resource has detailed steps of things to check to assure your reconciliations run smoothly.

The Community's also always here to help. Please don't hesitate to send a reply if there's any additional questions. Have a great Monday!

Hi Zack,

Unfortunately, this doesn't address my issue. My issue is that the check #2601 was cleared in a previous bank reconciliation. But because I had reprinted the paycheck as #2609, the check deposit does not show up for me to reconcile. What I'm trying to do is make #2609 show up for reconciliation without messing up my previous bank reconciliation.

Hi, Benson. I appreciate you getting back and explaining your concern in detail. Let me help you resolve this.
 

Since you only reprinted your previous check with a different check number, this is the reason why check #2609 isn't showing up for reconciliation. You also mentioned that the original check (#2601) was cleared and reconciled in the previous bank reconciliation, even though it should not have been reconciled because that check number was not successfully processed.

I understand you don't want to mess up your previous bank reconciliation, but in order to correct this and have check #2609 show up in your reconciliation, you'll need to undo your previous month's reconciliation, delete the original check (#2601), recreate it using the correct check number (#2609), and perform a mini reconciliation. Here's the step-by-step process:

        1.Go to the Banking tab and select Reconciliation.

        2. Click Undo Reconciliation.

        3. Return to the Banking menu, then select Use Register. Select your bank account and open the check in question. Then, at the top of the paycheck, choose Delete and enter OK.

        4. After correcting the check number, go back to the Reconciliation Window.

        5. Select the bank account with the transactions you need to reconcile using payroll information.

        6. In the Date of Statement field, enter a date for an "off-cycle reconciliation." This date can be any date between your last       reconciliation and the next scheduled one.

        7. In the Ending Balance field, enter the balance from your last successful reconciliation. Then, select Continue.

        8. Check off the transactions you are fixing and re-reconciling. Make sure the Difference field shows $0.00.
        9. When everything looks good, select Reconcile Now.

This process will ensure that your previous and current month reconciliation is corrected accurately. Refer to this article for detailed steps on performing a mini reconciliation: Reconcile previously deleted and re-entered checking or credit card transactions.

Please leave us a response if you have other questions or concerns.