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accounts624
Level 1

Hi Team, Instead of Direct Deposit by mistake i have processed like a check, could you please help me how to resolve it

Hi Team, Instead of DD by mitake i have processed like a check, could you please help me how to resolve it, [PII removed] consultant name

1 Comment 1
GlinetteC
Moderator

Hi Team, Instead of Direct Deposit by mistake i have processed like a check, could you please help me how to resolve it

Correcting an inadvertent payroll employee payment via Paper check instead of Direct Deposit can be achieved with a few steps, accounts624.

 

If the paycheck has been processed but not yet printed or distributed to the employee, the simplest solution is to delete it and rerun your payroll with the same Pay date and Pay period. Please ensure to select "Direct Deposit" under the Payment Method.

To delete the paycheck, here's how:

 

  1. Navigate to My apps menu > Payroll > Employees.
    image (23).png
  2. Click Paycheck list.
  3. Under the Action column, click the drop-down arrow and select Delete.
    image (22).png
  4. Confirm your selected action.

 

Let us know if you have any other questions in the comments, and we’ll be happy to help.

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