Hi, @warner90254.
It's our top priority to help you with any concerns you have. May I ask for any additional details so I can help you further?
Although, I'd like to have another go at helping you over the phone, too. I've listed the steps below on how to connect with us in case you don't have it handy anymore.
- Click the Help icon.
- Select Contact Us.
- Enter your concern in the box.
- Select Let's talk.
- Choose Get a callback or Chat with us.
Please check out our support hours to ensure that we address your concern right away.
We're always open to assist you. I'm looking forward to helping you out in the Community.