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I have an employee that works for both companies, so I am paying them through both companies. When I run payroll with direct deposit for 1 company, it works fine. The 2nd company will not run payroll with direct deposit, so I have to pay by check. Each company has it's own bank account.
Hi there, northwoods. Each payroll subscription can only be used for one QuickBooks Online company. Therefore, you'll have to make sure that both companies have active payroll accounts in order for you to pay your employee.
We can isolate the issue by verifying that the direct deposit setup for the second company has undergone the necessary verification and approval process.
If you already set up a bank account for direct deposit, you can enter a test transaction amount to activate direct deposit. I'll show you how:
Here are a few articles that offer valuable insights on how to establish direct deposit for paying your employees using QBO Payroll:
Feel free to leave a comment if you need more help with payroll or QuickBooks. I'll be around to provide instructions and step-by-step procedures. Keep safe!
I don't have a verify amount option, only update.
Thanks for keeping us updated, northwoods. Don't worry, I'll guide you to where you can see that option in your QuickBooks Online company.
The Verify Amount functionality is located on your To Do List from your Dashboard. Below are the steps to access it and confirm the test deposit amount.
Note: The amount should be less than $1.00 and is posted to your bank account within 2-3 banking days, after setting up your bank account in QuickBooks Online Payroll.
If there's no New payroll tasks option, here's another way to do it:
For detailed information, kindly visit: Verify your bank account for payroll.
Once done, you can proceed to set up your employees for direct deposits in QuickBooks.
I'm looking forward to having this sorted out. Feel free to leave a reply if you require further assistance with payroll. The Community team always has your back. Stay healthy!
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