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Best answer April 03, 2022
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Good day, @jakemlewis94.
It's possible that this user is still linked to your merchant account. Let's make sure to remove them from the Merchant Service Center. This way, they won't be notified about the invoice payments. Here's how:
- Log in to your Merchant Service account.
- Under the Account Self-Service section, select Manage User Access.
- Look for the name of the user. Then, click the X button.
- Check the I understand that deletion will permanently eliminate this user and terminate their access to any Intuit services associated with this account box.
- Select Ok, delete this user.
Moreover, you can check out this article to know more about the different types of users in QuickBooks Online: User types and user permissions in QBO.
Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.
Good day, @jakemlewis94.
It's possible that this user is still linked to your merchant account. Let's make sure to remove them from the Merchant Service Center. This way, they won't be notified about the invoice payments. Here's how:
- Log in to your Merchant Service account.
- Under the Account Self-Service section, select Manage User Access.
- Look for the name of the user. Then, click the X button.
- Check the I understand that deletion will permanently eliminate this user and terminate their access to any Intuit services associated with this account box.
- Select Ok, delete this user.
Moreover, you can check out this article to know more about the different types of users in QuickBooks Online: User types and user permissions in QBO.
Should you have any follow-up questions or concerns, don't hesitate to post again here in the Community or leave a comment on this thread. Take care and have a good one.
