I migrated from 2021 Desktop Enterprise to QB Online. No mileage data from 2023 or 2024 was migrated over. Why not?

Max Sales · ‎January 11, 2024

4Gal · ‎January 11, 2024

As I know, Milleage data will not be converted. You should keep your QB Desktop program to access your historical data for good.

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KayePe · ‎January 11, 2024

We appreciate you for posting here in the Community, Max. Here's why mileage is excluded when migrating from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).

When migrating from QuickBooks Desktop to QuickBooks Online, it's important to note that the mileage tracking data won't automatically transfer over. You'll need to add your mileage tracking from QBDT to QBO manually. To do this, you can add a trip in QBO and manually record the past mileage tracking. Here's how:

Use the web when accessing QuickBooks.
Go to Expenses, and then Mileage.
Click Add a Trip.
Enter the trip date, starting and ending locations, distance, and purpose.
Set up the vehicle you used.
Once done, hit Save.

Moreover, scan this article to understand more about the limitations of data movements from QBDT to QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

On the other hand, learn how to handle your subscription information inside QBO by clicking this link: Manage billing, payment, and subscription info in QuickBooks Online.

Comment below for further questions about setting up your business in QBO. We're here to help you. Have a good one!

View solution in original post

4Gal · ‎January 11, 2024

As I know, Milleage data will not be converted. You should keep your QB Desktop program to access your historical data for good.

KayePe · ‎January 11, 2024

We appreciate you for posting here in the Community, Max. Here's why mileage is excluded when migrating from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO).

When migrating from QuickBooks Desktop to QuickBooks Online, it's important to note that the mileage tracking data won't automatically transfer over. You'll need to add your mileage tracking from QBDT to QBO manually. To do this, you can add a trip in QBO and manually record the past mileage tracking. Here's how:

Use the web when accessing QuickBooks.
Go to Expenses, and then Mileage.
Click Add a Trip.
Enter the trip date, starting and ending locations, distance, and purpose.
Set up the vehicle you used.
Once done, hit Save.

Moreover, scan this article to understand more about the limitations of data movements from QBDT to QBO: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

On the other hand, learn how to handle your subscription information inside QBO by clicking this link: Manage billing, payment, and subscription info in QuickBooks Online.

Comment below for further questions about setting up your business in QBO. We're here to help you. Have a good one!

Max Sales · ‎January 11, 2024

thank you for the prompt response. What other data is not migrated over? I surely wish the sales department would have told me what would not migrate over. This is being a very bad experience.

Rea_M · ‎January 11, 2024

We'll ensure to provide the necessary information about moving your data from QuickBooks Desktop (QBDT) to QuickBooks Online (QBO) to help you manage your company file accordingly, Max.

Your financial records will look slightly different when moving from QBDT to QBO. Some features such as budgets, attachments, multi-currency, online banking, payroll, price levels, and write letters have limitations or won't transfer to QBO. To learn more about this, please see this article: Learn how features and data move from QuickBooks Desktop to QuickBooks Online.

Additionally, since you're new to QBO, you may want to check out this article to help you get started and adjust settings after you sign up: Your QuickBooks Online company.

If there's anything else you need to know about data migration or concerns about managing your business growth and transactions with QBO, please don't hesitate to leave a reply below. I'd be here ready to assist you.

4Gal · ‎January 11, 2024

@Max Sales

Make sure to secure your last backup file. You might consider switching back to QB Desktop and upgrading to a newer version (e.g 2022).

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I migrated from 2021 Desktop Enterprise to QB Online. No mileage data from 2023 or 2024 was migrated over. Why not?