Im getting error20102 when trying to activate direct deposit

Thank you for posting here in the Community, philip_srmnt.

There are many reasons that could cause the error, such as signing-up for Direct Deposit (DD) but already has an existing one that's still active. To fix and determine the cause of the issue, it would be necessary to look over your account details.

I suggest contacting the Payroll Specialists Team, who can pull up your account in a secure environment and utilize specialized tools to check previous DD service.

Here's a few steps you can follow to contact them:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar.
3. Select QuickBooks Desktop Help.
4. Hit the Contact us hyperlink. 

Here’s an article with detailed instructions you can follow after contacting QuickBooks Support. It provides an overview of how you can set up direct deposit:

Set up direct deposit.

I want to make sure this is taken care of for you. If you have additional questions or concerns while processing payroll in QuickBooks Desktop, leave a comment below. I’m here ready to help you.