Is anyone else having issues with the 2024 2nd qtr 941 forms not showing up?

It's important to ensure the Filings tab is configured correctly so the payroll forms will show in the Action Needed section, Euni.

The filters set in the Filings tab can impact how your tax forms appear in your company. Let's review the setup for the Federal and State 941 forms to appear in the section mentioned above.

Here's how:

1. Navigate to the Payroll menu on the left panel and select Payroll tax.
2. This action will direct you to the Payroll Tax Center.
3. In the Filings tab, click the Filter button and make sure you've selected the correct information for your Tax jurisdiction, Time period, and Status.
   
   

If everything is set up correctly, I recommend contacting our Payroll Support Team for further assistance. They have the necessary tools to identify why the second quarter Federal and State 941 forms aren't showing in the Action Needed section. Once a permanent solution is available, our specialists will guide you through the steps to implement it

For more information on changing your tax and form preferences and processing them electronically, you can explore the following resources:

• Set up QuickBooks Online Payroll to pay and file your payroll taxes and forms
• Pay and file payroll taxes and forms electronically in QuickBooks Online Payroll
  
  

If you've made tax payments outside the payroll service and need further details on specific payroll tasks, you can find comprehensive information in the links below:

• Record tax payments made outside of QuickBooks Online Payroll
• Payroll hub
  
  

Don't hesitate to visit the Community again if you have other QuickBooks or payroll-related concerns. We're here to provide the guidance you need.

YES!  SO FRUSTRATING!!!

My state and federal filings for second quarter are not showing up!  I want to get this done.  Please any other assistance would be greatly appreciated. 

I'm having the same issue, along with one of our state forms as well.

I hear you, Dirtzero. I'm here to ensure you get the right support in accessing Federal and State 941 forms for the 2024 2nd quarter in QuickBooks Online (QBO).

Have you tried the previous steps provided by my colleague above? Filtering the Filings tab allows us to pull up the specific data we want in filing our taxes. However, if everything is set correctly and the results remain, I suggest contacting our live support. They have the tools to access your account securely and implement appropriate actions for this issue.

You may reach QuickBooks Online Payroll Core live support from Mondays to Fridays, 6 AM to 6 PM PT. Follow these steps:

1. Sign in to your QuickBooks Online company.
2. Select Help.
3. Click Contact Us.
4. Enter your concern, then click select Let's Talk.
5. Choose a way to connect with us:
   • Start a chat with a support expert.
   • Get a callback from the next available expert.

Additionally, this article will come in handy for future reference if you want to run, print, and customize your payroll reports: Run payroll reports in QuickBooks Online Payroll.

I'll be back with you in this thread if you have more questions about payroll taxes and forms. I'll be here to assist you. Take care.

Filtering the filings didn't work for me, so I called support and they were able to fix it within a couple minutes.  

Your constant participation in this thread is appreciated, Okie129. We sincerely appreciate you taking the time to share your experience with our Live Support Team.

It's wonderful to hear that our Support Team was able to successfully assist you in resolving your concerns regarding the Federal and State Tax Filings for the 2nd quarter of 2024. This positive outcome strengthens our commitment to providing efficient and effective support to our users. 

We want you to know that our support doesn't end here. If you encounter any other issues or need guidance with QuickBooks Online or any aspect of your payroll practices, please don't hesitate to reach out. Just leave a comment below, and I'll be more than happy to assist you. Here in the Community, we always strive to help you optimize your financial processes, ensuring they align seamlessly with your business objectives.

Thank you once again for your participation and trust in our services, Okie129. We look forward to continuing to support you on your business journey. In the meantime, please stay safe and have a great day ahead! 

I'm having the same issue again except it is now about time to file the 3rd quarter 941.  I assumed it would be fixed since support was able to make the correction last quarter.  I have cleared the cache in the browser and it doesn't help.

Hey, @Okie129. 

We appreciate you coming back and expressing your concern. 

Since this is happening a second time but with a different quarter, I recommend reaching back out to our Customer Support Team. 

Make sure to let them know this is occurring for the second time in the system but in a different quarter. They'll be able to do some additional reviewing on their side to see why this is happening with each quarter now. 

Please come back and let us know how the call goes. We're always here to have your back. I'll be waiting for your response! 

After talking with the support team they were able to file the quarterly for me on their end.  But since that doesn't fix the problem though, they attached our account to the list of affected users and reported to the engineering dept.  I have been assigned a case number and they don't know the timeline of how soon they will be able to resolve the issue.

My 941 was listed in the archives. The status of others read "accepted ✔". The Q2 941 was blank. How can I submit this. I already received the IRS letter on this quarter of not FILING. 

You will need to contact support and let them know you have received notice from the IRS.  They will guide you through what you need to do.

After receiving a case number, it took about a month to hear back from support.  It all looks to have been resolved now.

Since the deadline for submission of the Q2 941 form has passed, it would be best to submit this tax form manually, @candice0517. I'm here to assist you with the process.

As you've mentioned that your Q2 941 is blank, let's generate the Payroll Tax and Wage Summary report. This report will give you a detailed breakdown of your tax totals and will help you complete this tax form. To access this, here's how:

1. Open your QuickBooks Online account.
2. Go to Reports.
3. From the search field, enter Payroll Tax and Wage Summary.
4. Customize and ensure the Date fields are correct.
5. Click the Export dropdown, then choose between Export to Excel or Print or save PDF.

Below is a screenshot for your reference:

Once you've reviewed and verified the accuracy of the report, you can compile the necessary information and submit it to the Internal Revenue Service (IRS).

Additionally, I recommend contacting our payroll support team so they can thoroughly investigate why this filing was unsuccessful. They have the necessary tools and resources to identify and address this issue.

Also, I'll share this article for you to bookmark, which will be a helpful resource as you wrap up and prepare this year's payroll: Year-end checklist for QuickBooks Online Payroll.

If you have any additional concerns about submitting your tax forms, @candice0517, please feel free to reach out to this forum. We're glad to be of help.