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lisamorse13
Level 1

Is anyone having a payroll issue with the ach not going through at their bank?

 
3 Comments 3
KlentB
Moderator

Is anyone having a payroll issue with the ach not going through at their bank?

Hi there, lisamorse13.

 

We'd like to inform you that the direct deposit issue has already resolved, and your employee should get their pay by the end of the day. Please follow this link for more details: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

We thank you for your patience and time to post in the Community. Have a great rest of the weekend!

yic
Level 1

Is anyone having a payroll issue with the ach not going through at their bank?

Thank you for the update. What does it mean by end of the day? What time? We need a clarification so that we can notify our employees. Employees kept asking the same thing and they are getting anxious. 


@KlentB wrote:

Hi there, lisamorse13.

 

We'd like to inform you that the direct deposit issue has already resolved, and your employee should get their pay by the end of the day. Please follow this link for more details: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

 

We thank you for your patience and time to post in the Community. Have a great rest of the weekend!


 

KlentB
Moderator

Is anyone having a payroll issue with the ach not going through at their bank?

Hi there, yic.

 

We're unable to provide a specific time as to when it will be deposited. Rest assured, your employees should expect to see the funds available in their bank account by end of the day today.

 

We appreciate your patience and understanding on this matter.

 

 


 

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