Is anyone seeing delays today in payroll direct deposits not posting to employee's bank accounts? Normally direct deposits are posted by very early the morning of payday?

Having same problem here. Everything in QuickBooks look correct and I have email confirmation that payroll was complete. My employees normally see their deposit first thing in the morning. 

Same problem here.  I tried to chat with a human online and it says "channel is closed".  This is very frustrating.  

Hello everyone,

Thank you for reporting this in the community. We have resolved the issue from this morning which prevented some direct deposits from being processed as normal.  We expect to see funds available in your employees' bank accounts by the end of the day today.

In the meantime, this status page will have the latest updates and information on the issue while we work through all impacted accounts: http://status.quickbooks.intuit.com/incidents/jnhwslhtskgd

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible. 

Has anyone had this issue for payroll that was supposed to be deposited today 10/11/22. Mine was run on Friday, and there was the holiday.  I voided the checks and reran them so they should be deposited tomorrow.  Any ideas what I should do?

Thank you for following this thread, bcspallet.

The direct deposit lead time determines when to submit or approve payroll. Also, holidays affect your send times. For more details, see this article: How do federal holidays affect my direct deposit?

Additionally, the funding time influences when your employees are paid. See the following for more information: 

• Same-day: Workers are paid the same day you send your payroll to us. This is only available in QuickBooks Online Payroll Premium or Elite.
• Next-day: Workers are paid the next banking day after you send your payroll to us.
• 2-day: Workers are paid two banking days after you send your payroll to us.
• 5-day: Workers are paid five banking days after you send your payroll to us.

I recommend contacting our Payroll Support Team to determine when your employees will receive their direct deposit. They have secure access to your account and tools to check your payroll status. Let me walk you through the steps to contact them:

1. Navigate to the Help icon in the upper right to display the support window.
2. Go to the Assistant tab and enter a brief description of your concern in the Type something field.
3. Click the Get help from a human link and type a phrase or keyword in the What can we help you with? field.
4. Press the Continue button to view the support options.
5. Select Chat to start a conversation and Callback to speak with an agent.

To find out more about the types and supportability hours for each payroll service, click here for more information. You can save the link to the QBO Payroll Hub for future use. It covers topics like tax notices, managing workers' information, and processing tax forms and payments.

Keep me posted below on how it goes after contacting our support team. I'll get back to you as soon as possible to assist you as best I can. Have a wonderful rest of your day.

I have the same problem!

Same here. No direct deposit is showing in my employees Firstbank. Very unsatisfactory!

It has not updated for me. 

It’s 2023 and the Payroll is still broken. Talking is unnessasary. Total change is required now before 2024 I am an unhappy old customer

Thank you. Tried the Help but there is a technical problem!

Thank you for bringing this to our attention, 2017ops1.

I can see that you've posted a similar question here in the Community. My colleague already provided a resolution regarding your direct deposit. You can click on this link to view the full details: https://quickbooks.intuit.com/learn-support/en-us/employees-and-payroll/re-quickbooks-online-plus-pa....

I've added an article that discusses all the details about direct deposit rejection: Understand the ACH (Automated Clearing House) return code reference chart.

If you require further information on a specific payroll task or request for a direct deposit limit increase, the following links contain resources on how to handle each one:

• Get help if you’re over a direct deposit limit
• Payroll Hub

Keep me posted if you have any clarification about direct deposit funding times and concerns about managing payroll. I'm more than happy to lend a helping hand, 2017ops1. Have a good one.