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danielles-swimmi
Level 1

Is is possible to get a hold of a competent Quickbooks expert that can actually fix a phone number for our account and payroll? 4 case numbers and hours on the phone.

I have had 4 case numbers, 5 hours on the phone or chat and not a single person can fix this problem.
3 Comments 3
SirielJeaB
Moderator

Is is possible to get a hold of a competent Quickbooks expert that can actually fix a phone number for our account and payroll? 4 case numbers and hours on the phone.

I understand that experiencing QuickBooks challenges can be time-consuming, Danielles.

 

To assist you effectively, we need you to provide us with more specific details about the issues you are facing. Could you please let us know the particular problem you are experiencing? This information will enable me to offer you the appropriate report and instructions you need.

 

I'm eagerly waiting for your response.

kekoakat
Level 3

Is is possible to get a hold of a competent Quickbooks expert that can actually fix a phone number for our account and payroll? 4 case numbers and hours on the phone.

I have yet to find one!

JaeAnnC
QuickBooks Team

Is is possible to get a hold of a competent Quickbooks expert that can actually fix a phone number for our account and payroll? 4 case numbers and hours on the phone.

Ensuring you receive the necessary support to resolve your QuickBooks Online (QBO) issue is my top priority, @kekoakat

 

Before that, do you require assistance with a specific task, or have you encountered any challenges while using QBO? Feel free to share them here in the Community, and we'll promptly respond to provide the assistance you need.

 

If you're having trouble connecting to our customer representative, don't worry. You can reach out to them directly via chat. Simply select your product from the options below and fill out the form.

 

 

Alternatively, you can find their phone number and business hours in this article: Contact Payroll Support.

 

Additionally, you can take advantage of the available reports in QBO to generate the information you need regarding payroll totals.

 

Should you need further assistance reaching out to our customer support team, please don't hesitate to return to this thread. I'll be happy to assist you. Keep safe.

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