Make a state payroll tax inactive

It's good to see you here in the Community space, casagrande. I'm here to help you make your payroll taxes inactive.

But before inactivating your payroll tax in the Payroll Settings, ensure that there are no active employees that are currently assigned to the work location. 

Here's how:

1. Go to the Gear icon, then choose Payroll Settings.
2. Under Company and Account, click Work Locations.
3. Select the exact state, then mark the Inactive checkbox.
4. Click Save.

Furthermore, track your employee and payroll expenses in QBO by running payroll reports. This way, you'll have an overview of your employees' contributions, deductions, and taxes.

 Let me know if you still have questions about payroll taxes. I'm always here to help you out. Take care and have a great rest of the day!

There are no active employees assigned to the work location.

Thank you, @casagrande, for confirming that there are no active employees assigned to the work location you want to deactivate. This means that you can proceed with the steps provided by my colleague MelroseV to set the state as inactive.

In case you encounter any issues while marking the state as inactive, you can delete an unused work location. 

Here's how to do it:

1. Go to Settings, then Payroll Settings.
2. From Work locations, click Edit.
3. Select Edit on the work location you want to remove.
4. Click Delete work location, then Save.

If you're still unable to delete the other work location, I recommend contacting our Payroll Support Team. They can review your payroll subscription and assist you in deleting the work location. 

Moreover, learn how to set up payroll taxes in a new state and get answers to your payroll tax payment and filing inquiries.

Please keep me updated on any additional concerns you may have regarding state taxes. I'm always available to answer your questions. Keep safe, and have a great day ahead.

No that doesn't solve my problem.

Thanks for getting back to the Community, casagrande.

Let me dive into your conversation and help you connect to the right support to make your state payroll tax inactive in QuickBooks Online.

The steps provided by my colleague above should help settle the issue. Since the issue persisted, I recommend contacting our support team to receive further assistance. This will enable them to investigate the issue thoroughly and create an investigation ticket, if necessary, in case other users are experiencing the same problem. Please follow the steps below to get in touch with them:

1. Access your QuickBooks Online (QBO) company and go to Help (?).
2. Select Contact Us.
3. Enter your concern and select Let's Talk.
4. Select the preferred method of contact (phone or chat).

You can also check this article for more details and be sure to review their support hours to know when agents are available.

In addition, I have attached some great articles for you to check out about archiving forms, managing taxes, and other relevant topics.

• Archive old forms.
• Taxes
• About multistate employment payroll situations

Please feel free to keep in touch with us if you have any further questions about the state payroll tax in QBO. The Community is always available for you. Have a pleasant day. Keep Safe!