My CO PFMLA will not file. It says that the registration number is in Connecticut, but it's the same number I used all year for Colorado. How do I fix this?

Hi there, heather-rowanele.

Thanks for reaching out here in the Community. I want to make sure you're able to get the registration number entered in QuickBooks Online.

In this instance, I recommend reaching out to a member of the QuickBooks Online Payroll Support Team. An agent will be able to take a closer look to determine why the number is not being recognized for Colorado and further assist you to get it entered successfully. Here's how to get in touch with the team:

1. Click the Help (?) button.
2. Select either tab to get started:
  - Assistant: Get quick, personalized answers. Select a suggested option, or type a question or topic you need help with. If you decide you need further help, you can still Talk to a human.
  - Search: Search the QuickBooks Online knowledge base directly, or select Contact Us and choose a way to connect with us:
    a. Start a chat with a support expert.
    b. Get a callback from the next available expert.

The following link provides these steps if you ever need them again in the future: QuickBooks Online Support

Please don't hesitate to reach back out in the comments below if you happen to have any other questions or concerns. I'll be here to help.

Hi,

I am having the exact same problem for my Colorado business. I cannot file the PFML form because it says something about linking to a Connecticut tax ID. I called Intuit and the person said it is a known problem that they are trying to fix. I also am having issues filing the Colorado UITR because it is saying the form still isn't ready for filing, which is weird. They said that it might not be ready until 5 days before the due date, which is ridiculous. All of these new Colorado state websites (and taxes) are creating havoc for everyone and Intuit must be having trouble linking to the new state websites correctly. Intuit online payroll used to be a breeze for filing quarterlies--now it is a mess, and costs more!

Hope this helps and maybe saves you a phone call to Intuit!

Kelley