My Time Cost by Employee Report is missing actual rates for employees that allocate their time to projects.

Welcome to the Community, @New User JO. I understand the importance of showing the actual rates and the labor expense when running your Time Cost by Employee and Profit and Loss report in QuickBooks Online.

I suggest reviewing your report dates and associated transactions in your QBO account. This will ensure the accuracy when running a report.

If the issue persists even after rechecking your transactions and report dates, I recommend performing basic browser troubleshooting to help you with your concern.

Here's how:

1. Clear your browser’s cache and cookies.
2. Try using a private or incognito browser. Here are the following shortcuts for different browsers:

• Press Ctrl + Shift + N (Google Chrome)
• Ctrl + Shift + P (Firefox)
• Control + Option + P (Safari)

Furthermore, you can visit this article for future reference in customizing ang running reports: Customize reports in QuickBooks Online.

Drop a comment below if you have further concerns about Time Cost by Employee and Profit ang Loss reports. I'll be here to lend a helping hand.

This didn't help and the problem is fairly recent.

Thank you for reaching out to us, @New User JO.

We completely understand the urgency of getting this done. We know how beneficial it is to show the employee's rates and labor expenses on the reports you've mentioned.

After reviewing your query, we suggest you contact our technical support team so we can investigate this issue further. 

While we're at it, you can also check these articles for future help:

• Track hourly labor costs and profitability by project in QuickBooks Online
• Customize reports in QuickBooks Online

We want to give you the best customer service you deserve. If you have follow-up questions, feel free to reply below. We're here to assist you. Have a good day.