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You'll want to ensure that the pay period is accurate when running your payroll, Adamwil0998.
Ensuring the correct date range when running your payroll will show the employees on the list. Here's how:
- Go to the Payroll menu.
- Click Run payroll.
- From there, customize the pay period section.
You can refer to this screenshot below for your visual reference to modify your Pay period:
If the problem persists, we can clear your browser's cache and cookies for a fresh start. It can help eliminate unexpected behavior, such as issues with your display preferences. On the other hand, we can use a different supported browser to narrow down the problem.
You can contact our Phone Support Team if you're still unable to see the employees. They can further check what's causing this issue and guide you with the next steps for a possible resolution.
I'm more than willing to help if you're still experiencing issues with your payroll-related tasks in QBO, specifically with managing your employees. We'll ensure your needs are taken care of, Adamwil0998.
