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d-dcompassionate
Level 1

None of my employees received their direct deposit, nor were the funds withdrawn from our account! Please tell me how to fix this for my employees ASAP today!

My Staff is upset
2 Comments 2
tallulahpools
Level 1

None of my employees received their direct deposit, nor were the funds withdrawn from our account! Please tell me how to fix this for my employees ASAP today!

My employees need to know something! We can't wait to 5 and see what happens. I can hand write them a check if QB will just tell us to do that! Can't afford to double pay!!!!!

DivinaMercy_N
Moderator

None of my employees received their direct deposit, nor were the funds withdrawn from our account! Please tell me how to fix this for my employees ASAP today!

Hi there, @tallulahpools.

 

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.

 

We know how critical each paycheck is to your team. This is, even more, the case in our current environment. 

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

 

As always, feel free to post here again if you have any other QuickBooks-related concerns. I'll be right here to lend a helping hand. Take care always. 

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