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mmp7290
Level 1

payroll 4/30/21, processed but not paid to employees????

what is going?   please post and i have a lot of angry employees...  QBO payroll both companies... 

7 Comments 7
di3
Level 1

payroll 4/30/21, processed but not paid to employees????

mmp7290,

I did the same, processed payroll and received notification by email it was processed at 1:41 am this morning.  But looking at my bank checking account, the funds have not came out of my bank. This is a big problem.

apadilla19
Level 1

payroll 4/30/21, processed but not paid to employees????

I am waiting for a call from Intuit. We have two clients so far with the same issue. 

mmp7290
Level 1

payroll 4/30/21, processed but not paid to employees????

i looks its all over USA, not just you and me...  crazy and all my employees are not happy... already told them will cover any NSF if any...   wow!!!!   

Hull Girl
Level 1

payroll 4/30/21, processed but not paid to employees????

same here! ugh!

di3
Level 1

payroll 4/30/21, processed but not paid to employees????

I think any NSF's should be covered by QB and all of us should band together to hold them accountable.  I understand from another post, QB has described this as a "engineering" problem.  Someone must have made a change in their back room processing for this to happen.

mmp7290
Level 1

payroll 4/30/21, processed but not paid to employees????

agree 100% .... QBO should be accountable for any NSF...   OMG! imagine is this was done by an upset QBO employee!  and someone is seating fat with everyone net pay checks...  I hope is not the case, and just a glitch...  but wow!   

apadilla19
Level 1

payroll 4/30/21, processed but not paid to employees????

I completely agree. But I also feel they should have sent an email with giving us a heads up as soon as they new the problem. Even if they didn't have a resolution. 

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