Hello there, @Associated Espresso.
I want to ensure this is taken care of properly. Before I do, have you tried all the recommendations in this thread? If not, I recommend contacting our support team to check the cause of this matter. Within your company file, go to the Help icon and select QuickBooks Desktop Help. Then, click Contact Us. You can also ask for a call using the link below:
- Utilize this link: How can we help you?
- Choose your product.
- Select edition.
- Enter a short description of your concern. Then, Continue
If you haven't tried updating QuickBooks, update the program to fix the minimal issue. It helps the program to be efficient when contacting our specialists within your company file. Here are the steps on how to do it:
- Go to the Help tab at the top menu bar.
- Click Update QuickBooks Desktop.
- Hit Update Now tab.
- Below the Updates column, click the name to open the description.
For more details about our support hours, you can check out this link: Contact Payroll Support.
Meanwhile, you can check out our Help articles page for more info on handling your account.
If I can be of more help, mention me in your reply if you have other questions so I can be notified and get back to you right away. Take care!
