processed payroll, tried to run Client Ready report and receive error message File not found

Thank you for adding a screenshot, raleighkim.

Let's run some steps to resolve the error message.

Aside from the troubleshooting steps shared by BigRedConsulting, let's look for your file in a different directory.

First, go to your server computer and perform a wildcard search for all company files by typing one of the following into the search bar:

• *.qbw (Working Files)
• *.qbb (Back Up Files)
• *.qba (Accountants Copy Files)
• *.qbx (Accountants Transfer Files)
• *.qby (Accountants Change Files)

Once the file is found, make a note of the file's location and proceed to open your QuickBooks file. I've added this link for the detailed steps: Solution 2: Open your file in QuickBooks.

Additional information and references are also provided here in case you might need them:

• Customize Payroll and Employee Reports
• Create a Payroll Summary Report

Join us again in the Community if you need anything else.

AMAZING. Running the report from Reports>Employee & Payroll>Client Ready Reports worked.

The link that does not work is on the Create Paychecks screen - bottom of page - 3rd column Reports - Client Ready Reports. That one tries to open the weird link. Summarize Payroll Data doesn't work either. Interesting the message is a little different.

Someone else suggested running Payroll Summary on that Create Paychecks screen but payroll summary does not open excel and process the report. I can even download Payroll Summary to excel, no problem.

I checked C:\Program Files\Intuit\QuickBooks [version]\Components\Templates\ and the templates are there.

Thank you Big Red.

I think you misunderstood the problem. I have no control over error messages generated within Quickbooks so knowing where my company files are has nothing to do with looking for a file in the location in the error message.