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lineisy
Level 1

processes employee payments but does not debit the business bank account

how can do?

1 Comment 1
JaneDave_I
QuickBooks Team

processes employee payments but does not debit the business bank account

There are several reasons why processed payments from employees don't appear in your bank account, Line.

 

This issue occurs when direct deposit isn't fully established, the bank account isn't verified, or if a manual payment is being processed. It's a common issue  that can be quickly resolved by checking a few key things,

 

First, you'll want to make sure your business bank account is properly connected and verified. A verified bank account is important for payroll transactions to process correctly.

 

Here's how:

 

  1. Go to the Settings icon, then select Payroll Settings.
  2. Scroll down to locate your linked Bank Accounts and confirm your business bank account shows as Verified.

 

Next, you'll have to double-check whether direct deposit is enabled and active for each of your employees. Without a fully configured direct deposit setup, payments will be recorded as manual entries, such as checks, which do not trigger automatic withdrawals from your bank.

 

If direct deposit hasn't been set up yet, you can refer to this article for additional information: Set up direct deposit for employees.

 

Once done, you'll be able to ensure that your payroll is accurately set up to debit the correct bank account and that your employees' payments are being processed automatically.

 

Feel free to reply to this post if you need further assistance.

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