Good afternoon, @Jon337.
Congrats on making your first post here in the Community. Let's work together to get this problem handled.
Before we get started into detailed situations, I'm going to ask you a few clarifying questions to help me determine the best solution for your business. Here they are:
When you say "overtime with a service item," do you mean that employees receive overtime automatically if they are working on a particular service item? If not, can you give me some more details on how overtime is granted to your employees?
In the meantime, below are a few overtime setup articles that can guide you in a good direction:
Once I get this information, I can give you an accurate answer to help you and your business out. I'll be back around shortly.
