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MichelleBh
Moderator

QuickBooks Online: How do I adjust Payroll Tax Liabilities so that they match what the State is showing due?

I value how hard you worked and how long you took to fix the check/bank register balances problems, @builders wife. Accuracy and transparency are key to building strong relationships with our customers, and we're committed to delivering the highest level of service possible.

 

We understand how important it is for our customers to have accurate financial records. That's why we go above and beyond to provide exceptional service to ensure that your check and bank register balances are correct as soon as possible. 

 

Rest assured that you'll see the correct check/bank register balances once our payroll correction team adjusts the payments. If necessary, you can also contact our payroll team again to follow up on the issue.

 

Visit the following links below to learn how to manage automatic tax payments and know which payroll taxes and forms QuickBooks Payroll pays and files for you:

 

 

If you have any other questions while working with QuickBooks, let me know by adding a comment below. I'm just a post away from helping. Keep safe.

KS_tax_prep
Level 2

QuickBooks Online: How do I adjust Payroll Tax Liabilities so that they match what the State is showing due?

I HATE QB online.  It is terrible for accountants.  Doesn't have near the capabilities as desktop.  Now I see you cannot adjust payroll liabilities without calling them.  What a complete waste of my time, when I can do it myself.  If they make everyone switch to online, I will find something else and take all my clients with me.  I have heard that they will keep Enterprise on desktop, so that may be the only route to not got to QB Online.  

kctwarrior
Level 1

QuickBooks Online: How do I adjust Payroll Tax Liabilities so that they match what the State is showing due?

Same problem here. Was on the phone for 2+ hours and transferred to several different people and no resolution. Payroll liabilities simply need adjusting and nobody has an answer. Unreal.

meowanacortes
Level 1

QuickBooks Online: How do I adjust Payroll Tax Liabilities so that they match what the State is showing due?

This was frustrating for me, too, but it's actually very easy to do. Just turn off the automated taxes and forms feature and then you can make any necessary journal entries to adjust your liability accounts. You can turn it back on when you're finished. To turn off the automated taxes and forms feature, go to Payroll > Payroll tax from the side menu. In the upper right corner of the screen, you'll see Automated taxes and forms: On. Click the Change Setting link right below that. Scroll down to the Taxes and Forms section and click the pencil icon on the right side. Uncheck the Automate taxes and forms selection and Save. Now you can access your payroll liability accounts in the journal entry screen and make whatever adjustments you want. Once you're finished, turn the automated taxes and forms feature back on and everything will be correct. 

Divide Fire
Level 3

QuickBooks Online: How do I adjust Payroll Tax Liabilities so that they match what the State is showing due?

Still on Desktop here, but are you seriously telling me this is not a feature available after YEARS of complaints?  I will NOT be forced into an inferior product, and neither will my clients.

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