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Join nowWe have been using QBs online payroll for a year. I have requested same day payroll with higher limits ($200k) three times and provide all documents and either get no response or denial with no explanation. Could someone please advise as to the proper procedure for requesting same day payroll with a higher limit?
Thanks.
Hey, @EA2017.
It's great to see you back in the Community! Let me point you in the right direction to get resolved and your questions answered.
The best route would be to contact our Customer Support Team so they can review your account to see why you're being denied each time. Here's how:
It's that easy!
Keep us updated on how it goes. I'm only a post away if you need me. Bye for now!
Hi,
Thanks for your response. I have contacted customer support each time with no results. After long periods of time on the phone, I follow the directions they give me each time and either get no response or the denial. Please advise another way.
Hi,
We're still having the same issue with requesting higher limits and same day payroll. We follow all procedures for the request and get no response. Any help would be greatly appreciated.
I would be happy to help you today, @EA2017. I'm here to point you in the right direction to resolve this issue in QuickBooks Online Payroll.
I appreciate you following the steps for requesting direct deposit limits. Making your deposit increase the limit in the Community forum is unavailable in QuickBooks. I suggest contacting our support team one more time. They can view your account in a private environment.
Follow the steps below:
You can also directly connect to the Chat team: QuickBooks Online Payroll.
I'm adding this article for more insights on increasing deposit limits in QuickBooks Online. Please refer to step #3: Request a direct deposit limit increase.
Please let me know how it goes after calling our phone representatives. We are happy to assist you again. Have a pleasant day.
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