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wshipp
Level 1

Sometimes when I set up payments under Payroll/Contractors, QB will not allow me to pay them on days past "tomorrow". I do payroll on Monday, it won't let me pay on thurs

 
4 Comments 4
JonpriL
Moderator

Sometimes when I set up payments under Payroll/Contractors, QB will not allow me to pay them on days past "tomorrow". I do payroll on Monday, it won't let me pay on thurs

Hello there, @wshipp!

 

You'll have to submit your direct deposit payroll at 5 PM PST 2 days before the pay date. This means you'll have to run the payroll on Monday before 5 PM PST if the pay date is on Thursday. You can read through this article to learn more: When do I need to submit payroll to pay employees on time?

 

Lastly, I've got you these helpful articles for ideas to help manage your account and payroll transactions: Help Articles for QuickBooks Online Payroll.

 

If there's anything else that I can help you with, let me know in the comments. I'll be happy to help.

wshipp
Level 1

Sometimes when I set up payments under Payroll/Contractors, QB will not allow me to pay them on days past "tomorrow". I do payroll on Monday, it won't let me pay on thurs

I am trying to submit a payment now for payout on Thursday. It will not allow me to do that, or any other day in the following month of July. 

wshipp
Level 1

Sometimes when I set up payments under Payroll/Contractors, QB will not allow me to pay them on days past "tomorrow". I do payroll on Monday, it won't let me pay on thurs

I am trying that. It will not allow me to pay any day in the next month (thursday). Please call me. This has happened before.

Anna S
QuickBooks Team

Sometimes when I set up payments under Payroll/Contractors, QB will not allow me to pay them on days past "tomorrow". I do payroll on Monday, it won't let me pay on thurs

Hi there, @wshipp.

 

I want to make sure you're able to get your payroll submitted. Allow me to provide some info about getting in touch with our Payroll team.

 

You can contact our Payroll Support team by requesting a callback in your QuickBooks Online account. I've included the steps below to show you how:

 

  1. Go to the Help (?) menu, and press Contact Us.
  2. Type in a few details about your issue and hit Let's Talk.
  3. Click Get a callback and enter your contact info.

 

qbo call.PNG

 

 

One of our Payroll agents will be in contact with your shortly to help you submit your payment.

 

Feel free to let me know how the conversation goes below. I'm always here to lend a helping hand.

Need to get in touch?

Contact us