this crazy hike in direct deposit fee's for QB's desktop

If you are using QB Desktop Pro Plus, consider switching to QB Desktop Enterprise Gold. You can buy a new license through selected partners to get perpetual discounts for renewals.

I can show another table to compare if you are using QB Desktop Premier Plus.

Thank you for the recommendation.  At this time,  I would just like to know where in the QB's file I can find out if the direct deposit fee is going up.  I don't want to depend on getting an email. 

Thanks for getting back here in the thread, Lisa.

We understand the importance of getting a clear information about the increased with the direct deposit fee and we aim to provide you the reference to know more about the update with the direct deposit fee increase. Feel free to check this page: Changes to QuickBooks Desktop Payroll direct deposit fee.

In addition, we've got these articles to help you prepare for this year's payroll year end and ensure your data stays accurate inside the program:

• Year-end checklist for QuickBooks Desktop Payroll.
• Understand reports.

We'll be here to help you out with your QuickBooks-related queries, Lisa. Please don't hesitate to visit the Community space anytime. Keep safe.

I have all read and printed out what you suggested and it doesn't answer my question.  I have so many QB's files that I process and several different types.  Is there a quick way to find out if the fee is changing without depending on a email?

Hi there, @Lisalu. I understand your frustration about the new price of direct deposit.

I'm here to share some information about changes to QuickBooks Desktop Payroll's direct deposit fee. 

The new price for the direct deposit fee will take effect this coming Jan. 8, 2024. With regards to your question, QuickBooks will only send an email notification if there are changes to the fee ahead of time.

With this, I encourage contacting the Payroll Support Team for future updates in payroll. They are available from 6 AM - 6 PM PT (Monday - Friday).

See the steps to get a hold of a specialist:

1. Open QuickBooks Desktop.
2. Click the Help tab at the top menu bar.
3. Select QuickBooks Desktop Help.
4. Enter your concern, then hit Continue.
5. Choose Get a callback.

Additionally, learn how to update the direct deposit bank account for one of your employees by clicking this guide: Change an Employee's Direct Deposit Info.

I recommend getting back on this thread by clicking the Reply button if you need assistance in managing your payroll fees. I'm always here to help you, @Lisalu.

I am aware of everything everyone is suggesting, but it doesn't answer my question.  It is either a yes with instructions or a no.  Simple as that.  I have about 35 clients I process payroll for, and I don't have time to get on the phone to talk to QB's.  If it was one or two clients, it would be different.    I just want to know if there is an easy way to find out if the payroll service that we use for each file is going up in price on the direct deposit fee. 

The issue that I am having is that some of the emails that are in the QB's file set up are no longer active, and unfortunately the client didn't change it.  Therefore, we aren't receiving the emails about the fee increase.  This is why I was wondering if there was a way or a place I could look and see if the fee is being raised on a particular client. 

Finally, someone understands the issue I'm having. 

Please keep me updated and I'll do the same.  

Employees, My Payroll Services, Manage Service Key.

We got blindsided by this as well.  We could not find any e-mail or notification of the rate hike, only @ 150% increase!  Software cost increase about 15% this year!  I guess upper management decided they don't care about the accountants anymore.  We are losing about 1/2 of our payroll clients that do direct deposit as a result of the increase in direct deposit fees.  Priced out out of business.  I guess one of the many other providers out there will be sending Christmas cards to Intuit for all the new business they'll receive this year.  We called, pretty angrily, as we had just been informed by 2 of our clients last month that the fees that came out of their account didn't match what we said they'd be.  Intuit support said, yep, we raised the prices, have a great day!  And then tried to upsell me to accept credit cards.  Not a very cool business model to their customers, us.  We accountants don't have the luxury of jacking up our fees 15% each year to our clients and keep them.  I guess I still have a bit of anger in me at this point.

I have been so frustrated about the whole direct deposit fee. Before we signed up for direct deposit, I contacted QB and was told that there was no charge for direct deposit because we have the Enterprise Gold package and it's bundled in. Yay! We signed up, and the very first payroll we were charged $4 per employee. I called again, and again was told there was no charge for Enterprise Gold customers. She actually told me to tell the bank to deny the fee. I just ran payroll again today, and again, $4 per employee. I called again, and this time was told yes, there is in fact a $4 fee, whether we have Enterprise Gold or not. I read the article recommended in this thread: Changes to QuickBooks Desktop Payroll direct deposit fee, and the way I read it, on the first page, it says: The following Payroll plans are not impacted by the change - payroll that is included in the QuickBooks Enterprise Gold, Platinum and  Diamond Plans. Also on page 2: Is QuickBooks Enterprise impacted by the employee direct deposit price increase? No, QuickBooks Enterprise products inclusive of Payroll are not impacted b the employee direct deposit fee increase. So am I missing something? Please help!

I know how this situation impacts your business operation, especially in finances, mepearson. Chiming in this thread to help clarify the 4$ charge per employee when processing payroll.

Before anything else, I appreciate the effort in contacting our Live Support team for clarity concerning the direct deposit fee policy. You're correct that the Enhanced Payroll Gold package is free from direct deposit fees as it's already part of the subscription. Nonetheless, it has an additional cost of $4 per employee.

QuickBooks Desktop Payroll has two pricing plans: Legacy and Non-legacy. The direct deposit fee affects Enhanced Payroll for Accountants when paying W-2 employees. It can incur a $4 fee when paying them via direct deposit if you have a Legacy Pricing plan. On the other hand, Non-legacy Pricing plans have a base subscription fee and a monthly per-employee fee, with no extra charge for direct deposit.

Moreover, you can run, print, and customize payroll reports to track employee info, wages, taxes, and deductions.

I'm prepared to provide further information about payroll charges by commenting below. I've got you covered 24/7.

Thanks for the explanation you provided. I still feel like we were misled with the fees. Before we signed up for direct deposit, when I called and directly asked what fees if any would we incur if we used direct deposit, I was told there were NO fees because of the Enterprise Gold package we had. And then when we were charged, the support team member I contacted said there shouldn't be any fees and to tell our bank to refuse the fee.  So please, in the future, make sure the support staff are trained to understand and convey what fees, any fees, will be charged. I have spent too much time on the phone getting answers that, in the end, are incorrect and useless.