What is going on with Payroll, employees have not been paid

Agreed, us too!  Are you on QBO?

Thanks for posting here for this Direct Deposit concern, @johncook1 and @yluf,

We were alerted to a third-party issue with direct deposit processing this morning that has delayed the deposit of employees' paychecks into their accounts. The issue has been resolved and your employees should expect to see the funds available in their bank account by end of the day today.
 

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We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

I am not buying that answer though because the funds still have not been withdrawn from our business bank account which means these funds will likely not be available in employees accounts until Monday and that is not acceptable to me. I also cannot just issue paychecks instead today to replace the direct deposits to employees without fear of paying my employees twice because the direct deposits will still go through. We basically have to ask our employees to wait 3 days to receive their paycheck. That is unacceptable and I want to know what happened to cause this. I want them to convince me that the employees will receive pay in their accounts by the end of the day today because as of now I am not buying that and in the meantime I have no clue how to get an actual human person on the phone which is also not acceptable!

This isn't what I want anyone to experience when reaching out to our support, @alannab.

We currently have a high contact volume both via phone and chat. Please bear with us and know that our representatives will be happy to help you once they reach you. 

Rest assured your employees should expect to see the funds available in their bank account by end of the day today.

If you have questions or concerns I can address here in the Community, feel free to add them below. I'll be glad to help.