What is the difference between paying an employee 'Every Month' and 'Monthly'?

Hey there, @phagan1. 

Thanks for reaching out to the Community for support. I'm happy to provide insight into paying employees every month and monthly. 

In QuickBooks Online Payroll, we offer different types of pay schedules.

• Weekly- Pay employees every week.
• Every other week or Bi-weekly- Pay employees every two weeks.
• Twice a month or semi-monthly- Pay your employees twice a month.
• Monthly- Pay your employees once a month.

Since you've asked the difference in every month and monthly, this will be the same type of pay schedule. There currently is no difference in them. However, if you met Monthly vs. something else, please let me know. I'd be happy to explain the differences. 

To learn more about our pay schedules, check out Set up and manage payroll schedules.

.Please let me know if you have additional questions or concerns. I'll be here every step of the way. You can reach out to the Community at any time. Take care and have a Merry Christmas!

ToriB:

  Thanks for getting back to me so quickly.  I was just a little confused when the drop-down box listed 'Every Month' and 'Monthly' as selections.  Didn't see any information explaining the difference.

Thanks again and Merry Christmas to you also.  

Let me share additional information, @phagan1.

Every month or Monthly pay schedule is just the same. Your employee will receive a paycheck once a month, on the same day each month. You can click on the What is a pay schedule link in the Add an employee window. I'm adding a screenshot below for your reference.

If you're seeing both Monthly and Every month, it's possible that when your payroll was first set up it was created twice. One retains "Every Month" as its pay schedule name while the other was "Monthly".

You can watch the short videos clip from the following articles for more detailed instructions:

• Online Payroll Get Started Videos
• Online Payroll Get Started Videos for customers with pay history

Drop your comments below if you have other questions or concerns in managing your employee's payroll. I'm always here to help.

waaait wait wait wait. so this thread is from 2020...it's 2023 now. you have two options...that mean exactly the same thing...and this has been creating unnecessary confusion and wasting people's time including mine for almost three years...and you haven't fixed it? how about this? how about y'all pick one? smdh.

Hello there. I'll share some information about the pay schedules in QuickBooks Online Payroll (QBOP).

When setting up a pay schedule for your employee, the program will only give you one option that you can select for each specific pay period range. To check the types, read this article: Set up and manage payroll schedules.

That said, you just need to choose the Every month option to pay them once a month on a specific recurring date. See the screenshot below for reference: 

In case you still see two options for monthly pay frequency, I recommend performing some troubleshooting steps as it could be related to your web browser. We can start by accessing your QBO account through an incognito mode. This does not store cache which has the potential to become corrupted and cause unexpected behavior.

Here are some shortcut keys you can use:

• Google Chrome: press Ctrl + Shift + N
• Mozilla Firefox: press Ctrl + Shift + P
• Microsoft Edge: press Ctrl + Shift + N
• Safari: press Command + Shift +N

When signed in, set up your employee pay schedule again and check if you still see two options. If this works, return to your regular browser and clear the cache to remove any potential data-causing issues. If the same thing happens, you can use another supported browser or device. Might be that the current one you're using has a temporary issue with QBO. 

Once everything is set, you're now ready to process payroll for your employees. 

You can always count on me if you have other concerns about managing your employee pay schedules. Just post a comment below and I'll get back to help you. 

Hello Divina, thank you for reading my post and responding to it. I genuinely appreciate your time, and will review your suggestions later. Very best regards....

You're always welcome!

I appreciate you taking the time to get back here and share insights about the response I've shared above. 

If you have any other payroll concerns, please don't hesitate to leave a reply below. We're always around and ready to lend a hand. Have a blissful day and more power to your business!