Where can I send the bill for my 3 hrs 54 min of time wasted on QBO payroll support?

I know every penny counts when running a business, @accounting328.

Going back and forth isn't easy and I understand what you've been through in resolving your concern regarding payroll. If you need to reach out to our phone support team again, here's the article that will guide you on the process: QuickBooks Online Support. 

Please know that aside from the call and chat option, you can always post here in the Community forum for every QuickBooks issues you have. I'm more than happy to address your concerns. You can find tons of help articles, video tutorials and webinars as well. 

Also, QuickBooks makes it easy to view your employee data and monitor your business finances. To get started, you can open any payroll reports you need. To give you a list of those reports and an overview of what data they show, please head to the Run payroll reports article. 

Feel free to post here anytime you have payroll concerns. I will be happy to assist you. Have a good one.

The issue is when calling help you don't actually get to talk to someone who can help.  First you have to convince basically an operator what your issue is and repeated numerous time before they understand.  Then stay on the line while they "chat" with the real tech support.  It should not take four hours and 3 phone calls to get the proper form to complete to get the back end to make a payroll correction that I could have done in 5 minutes or less with QB Desktop.  This why I should be able to bill my time to Intuit.