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Simplify payday and set payroll to run automatically on QuickBooks. Explore QuickBooks Payroll
Carol Pinho
Level 1

Why did my paychecks made with yesterday´s pay date and saved for later disappeared today, after I tried to change the paychecks` date?

Today I got the message, "Paychecks dated in the past can only be paid by paper check. One or more of your employees was set to be paid by direct deposit, so we automatically switched them to paper check for this pay run. If you need to pay them by direct deposit, set Pay date to today or later, depending on your funding timeline." When I changed the pay date for tomorrow, the saved paycheck info of all 6 employees disappeared. What happened?

1 Comment 1
KiazzymaeC
QuickBooks Team

Why did my paychecks made with yesterday´s pay date and saved for later disappeared today, after I tried to change the paychecks` date?

Direct deposit (DD) is intended for future pay dates that align with your direct deposit funding timeline, not for dates in the past, Carol.

 

When you tried to process paychecks with a past date (yesterday), QuickBooks automatically switched the payment method from DD to paper checks. This change caused the message you received, as direct deposit cannot be processed for past dates. Also, when you changed the pay date from yesterday to tomorrow, the system treated it as a new payroll run. As a result, the saved paycheck details associated with the previous pay date (yesterday) were deleted to prevent duplication or processing issues.


To fix this, simply re-enter the details with the correct pay date and submit them again.

 

For more information about direct deposit funding timelines, check out this article: When to send your direct deposit payroll.
 

If you have any further concerns, please feel free to add a reply. We're happy to help!

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