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tnbarrelchamp
Level 1

Why did the Rate increase

 
9 Comments 9
SheandL
QuickBooks Team

Why did the Rate increase

Welcome to the Community, @tnbarrel. 

 

I appreciate your time for posting in this forum. To make sure that I can give a satisfactory answer in regards to your query about rate increase. I would like to know more about what specific increase you're referring to.

 

Feel free to visit us anytime here in the Community space if you have a follow-up concerns. We'll be more than happy to assist you.

tnbarrelchamp
Level 1

Why did the Rate increase

My subscription rate doubled. That is what I am questioning.

4Gal
Level 11

Why did the Rate increase

@tnbarrelchamp 

How much did you pay last time?

When did you sign up for your account? 3 months ago?

mardimoore1
Level 1

Why did the Rate increase

We were paying $100 a month and I just got a notice that our rate is going to $158.06 without any notie.  What is up with that?

AnneMariee
QuickBooks Team

Why did the Rate increase

Welcome to the Community, mardimoore1.

 

Let me provide information about the price increase of QuickBooks Online (QBO).

 

I understand that every penny counts when running a business. QuickBooks implemented the price increase to continue improving our products for your business. We've also invested in feature enhancements to better fit our customers' unique workflows. 

 

Additionally, I recommend contacting our support team. They can review your account for any changes in the billing status. They'll also assist you further in ensuring you're on the best product and billing options for your needs.

 

Here's how to reach us:

  1. Go to the Help menu and select the Search tab.
  2. Next, click Contact Us.
  3. Then, enter a brief description of your concern and select Continue.
  4. Lastly, choose either Start a Chat or Get a Callback to start connecting with them.

 

You can check our support hours in this article: QuickBooks Online Support.

 

You may want to check out these articles for some QBO updates in terms of price and features.

 

Please feel free to leave a reply if you have any other concerns about the price increase. I'll be around to assist you further. Keep safe!

Anyotherproduct
Level 2

Why did the Rate increase

Will they give us a new software option to switch to? I am sorry but your price increase are just insane. My payroll went from 650 to 850 for my subscription ( and that does not even include the base program which is another 400 to 500.00.

4Gal
Level 11

Why did the Rate increase

@Anyotherproduct 

How many employee do you have to manage?

Anyotherproduct
Level 2

Why did the Rate increase

25 or less

4Gal
Level 11

Why did the Rate increase

@Anyotherproduct 

QB Desktop Pro Plus for single user + 20-25 employees?

You should consider switching to QB Desktop Enterprise Gold for single user. Purchase the license through selected partners to get a perpetual discount for renewals.

Another option, use a QB Desktop with non-subscription license and a 3rd party payroll app. You will migrate payroll data as Journal Entry to QB Desktop.

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