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clarkland
Level 1

Why is my payroll not being subtracted from my banking account?

Payroll was submitted on Monday for today. I received an email last night stating that it would be withdrawn and deposited today 04/30/21. However today, 04/30/2021, W2 employees payroll has not been withdrawn.
2 Comments 2
jdavis1
Level 2

Why is my payroll not being subtracted from my banking account?

Mine hasn't been either and I have received 2 emails from the [donotreply selfhelp intuit folks ] email address stating the following as I'm sure you have as well although nothing has been subtracted from 2 different bank accounts for 2 sets of employees Of course we will wait to see if it has been resolved by end of day: 

Thanks for getting back to us, jdavis1.

 

We know how important it is to be able to pay your employees on time. According to the latest updates from our engineers, the issue have been resolved and your employees should expect to see the funds available in their bank account by end of the day.

 

Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible

JenoP
Moderator

Why is my payroll not being subtracted from my banking account?

Hi all.

 

We identified a third-party issue with direct deposit processing this morning that has delayed the deposit of your employees’ paychecks into their accounts. 

We sincerely apologize for any inconvenience this may have caused. We know how critical each paycheck is to your team. This is, even more, the case in our current environment. Thank you for your patience as we focus to ensure your employees’ funds are available as soon as possible.

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