Why will do I get a warning that the 941 needs filed, then it says I haven't chosen to file electronically, but the file electronically box is checked.

Good day, wfv.

Let me share some insights about your situation.

If you've opted to have us file the forms for you, then let's check the status of your e-file and e-pay enrollment. The possible reason why you're getting this warning might be that your enrollment is not completed.  

To review your account, I recommend contacting our Payroll Support Team by following these steps:

1. Click the Help icon located in the upper right-hand corner.
2. In the Help window, click the Contact Us button located at the bottom.
3. Enter your question and click Let's talk.
4. Choose either Start a chat or Call us.

If you have the new QuickBooks Assistant help update, you can follow these steps:

1. In your QuickBooks Online account, go to the Help > Assistant.
2. Type Talk to a human and click the Contact a human button.
3. Select Live Chat / Call me back.

I'm also sharing these articles to learn more about the E-Services setup and filing the quarterly forms:

• Setup E-File & Pay
• File quarterly tax forms

You're always welcome to reply to this post if you have any additional questions or other payroll concerns. I'll be around to help. Take care and stay safe.

Same problem.  Have been filing electronically for years, but now QBOP is throwing the following yellow-flag warning:

You have chosen not to file this form electronically. If you save the form, you must print and mail the paper form. Once the form is saved, you will not be allowed to file electronically for this period.

This warning shows for all our Quarterly filings-- including Federal and all states.

The File Electronically checkbox is prefilled and greyed out.  It appears that we can Submit (ignoring the warning).

Talking to a human gives no joy.

Something seems to have changed as the electronic filing interface has also been updated.

We are not lines down, but the obviously contradictory warning is a concern.