You must complete your state and/or employee tax setup before continuing.

Hi there, @pmm4.

Thank you for reaching out. I would love to help you, but I just need more specific information so I can address your concerns properly. May I know what action did you perform when you encountered this error?

Any additional information would help me check for solutions to address your concerns better. Please don't hesitate to provide any further details or a screenshot as a visual guide to explain your scenario more clearly.

When trying to complete payroll setup it's asking me for California tax info but I don't have any employees or business there.  I can't skip it.

It's nice to see you in this thread, @martelmus. Let's review your payroll settings to ensure that your work locations do not include California state.

In QuickBooks Online (QBO), the state tax liability appears if it's in your company address, payroll settings (work location), or an employee's address and state tax in their W-4. For instance, if an employee is residing in another state.

That said, I recommend reviewing your payroll settings.

Here's how:

1. Go to the Gear icon and click Payroll Settings.
2. Select the Work Locations section and review the list of locations.
3. If there's a California work address, click Edit. Select the Active dropdown and click Inactive.
4. Select Save.

However, if you've confirmed that there's no California in your payroll settings address, I recommend getting in touch with our customer support team. They can help you remove the state tax liability from your account and complete your payroll setup.

Moreover, you can easily access payroll reports in QBO to view important tax information.

Keep me updated in the comments below if you have other clarifications about removing the California state tax liability from your account. The Community team is here to assist you all the way. Stay safe.