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jlthies
Level 1

recreate voided paycheck in previous year

I reissued an employee's lost paycheck from 2023 in 2024.

I incorrectly voided the 2023 check rather than the 2024 one. That has resulted in QB creating new payroll liabilities in 2024 for amounts that were already submitted/paid in 2023.

How do I reverse all of this and start again?

Is it possible to restore/recreate the 2023 check?

Thanks for any help.

 

Solved
Best answer June 17, 2024

Best Answers
Erika_K
QuickBooks Team

recreate voided paycheck in previous year

You've come to the right place, jlthies. I'm here to ensure you can restore the voided 2023 paycheck and ensure you can clear out the payroll liabilities. Let's collaborate to reverse the created transactions.

 

Recreating an employee's paycheck in 2024 will generate new payroll liabilities specific to it with a Pending status. In your case, we'll need to delete the 2024 paychecks to eliminate its associated payroll liabilities.  Afterward, recreate the 2023 paycheck using your pay stubs as a reference. Upon completing this action, review the details carefully and record them accordingly.

 

On the other hand, if you don't have a copy of your pay stubs, I recommend restoring the backup file of your company before changes were made to your payroll. 

 

Furthermore, you can refer to this article to learn more about handling lost paychecks in QuickBooks: Replace a lost or expired paycheck.

 

Ensuring accurate payroll processes is indeed important jlthies. I remain committed to providing the resources and guidance necessary to guarantee a seamless payroll experience for all QuickBooks users, fostering employee productivity across different industries.

View solution in original post

6 Comments 6
Erika_K
QuickBooks Team

recreate voided paycheck in previous year

You've come to the right place, jlthies. I'm here to ensure you can restore the voided 2023 paycheck and ensure you can clear out the payroll liabilities. Let's collaborate to reverse the created transactions.

 

Recreating an employee's paycheck in 2024 will generate new payroll liabilities specific to it with a Pending status. In your case, we'll need to delete the 2024 paychecks to eliminate its associated payroll liabilities.  Afterward, recreate the 2023 paycheck using your pay stubs as a reference. Upon completing this action, review the details carefully and record them accordingly.

 

On the other hand, if you don't have a copy of your pay stubs, I recommend restoring the backup file of your company before changes were made to your payroll. 

 

Furthermore, you can refer to this article to learn more about handling lost paychecks in QuickBooks: Replace a lost or expired paycheck.

 

Ensuring accurate payroll processes is indeed important jlthies. I remain committed to providing the resources and guidance necessary to guarantee a seamless payroll experience for all QuickBooks users, fostering employee productivity across different industries.

jlthies
Level 1

recreate voided paycheck in previous year

Thank you. I was finally able to reach live support and this is exactly what we did. It appears to have worked.

jlthies
Level 1

recreate voided paycheck in previous year

Thank you. I was able to ultimately reach live support and this is exactly what we did. Seems to have worked.

vjaske
Level 1

recreate voided paycheck in previous year

Did you have any help with this issue?  I have a similar 2024-2025 issue

 

Rainflurry
Level 15

recreate voided paycheck in previous year

@vjaske 

 

If you need to reissue a paycheck in 2025 for a 2024 paycheck, create a bank deposit in QB for the net amount of the paycheck.  Then, reissue the check.  Use the same 2025 date on both the deposit and the check.  The next time you reconcile, clear the old paycheck against the deposit and clear the newly issued paycheck when it clears.  This keeps all 2024 payroll reports and reconciliations accurate and simply reissues the check.   

ZackE
Moderator

recreate voided paycheck in previous year

Thanks for joining the Community and getting involved with this thread, vjaske.

 

To verify my understanding, are you working with the same situation as jlthies mentioned in their original post? If so, you can use the steps covered in Erika_K's post to recreate an employee's paycheck.

 

If you need assistance with the process, you can also do as jlthies did and work with our Customer Care team. They'll be able to pull up your account in a secure environment, conduct further research with you, and create an investigation ticket if necessary.

 

They can be reached while using QuickBooks.

 

Here's how:
 

  1. Open QuickBooks.
  2. Go to Help, then QuickBooks Desktop Help/Contact Us.
  3. Enter a question, keyword, or topic you need help with.
  4. Select Contact Us.

 

Be sure to review their support hours so you'll know when agents are available.

 

I'll be here to help if there's any questions or additional info you have to provide. Have a wonderful Tuesday!

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