We can't run payroll without a payroll subscription, gradyA. I'll be pleased to add more details regarding this matter.
Even if you have QuickBooks Premier Accountant, you need to have a payroll subscription to run payroll. However, if your payroll account is no longer active, you'll need to resubscribe.
Here's how to reactivate your subscription if you have QuickBooks Desktop (QBDT) Payroll Enhanced within your company file:
- Access your QBDT company file.
- Head to Employees, then My Payroll Service.
- Pick Account/Billing Info and sign in using your Intuit Account login to open your QuickBooks Account page.
- Select Resubscribe under Status.
- Follow the on-screen steps to reactivate your payroll service.
If you have a different payroll service, you can scan through this material for further guidance: Reactivate your QuickBooks Payroll subscription.
On the other hand, you might refer to these resources to pay employees and examine the current setup to fix related issues:
Please inform us in the Community if you have questions when running payroll or other related concerns in QuickBooks Premier Accountant. We're here to help.