Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
I just noticed that we are getting charged 10% sales tax on the monthly charge from Quickbooks.
10% is not the correct tax. We only have state and county tax. We are not in the city but Quickbooks is charging us city tax each month. We should only be charged 6% sales tax....not 10%.
Please fix this and I think we should get a credit for the last 14 years.
Please see QuickBooks Invoice number: 10001305406278
Hello there, @LDO.
I can see that you've been dealing with this issue for some time now. Let me lead you to the appropriate channel that can address your billing and refund concerns promptly.
1. Access your QuickBooks Online (QBO) company, go to Help (?).
2. Choose either of these tabs:
3. Select the preferred method of contact (phone or chat).
Furthermore, here are some articles you can use for future resources in handling your taxes:
Thanks for sharing your concern about your sales tax here in the Community. If you have more concerns just hit the reply button. Have a good one.
You did a terrible job of reading my message. please try again.
I get a monthly bill from Quickbooks..... This post has nothing to do with my customers.
I am Quickbooks customer and QB is charging me the wrong sales on my monthly charge,
It's best to contact our dedicated team to address your tax inquiries related to your QuickBooks Online (QBO) subscription, @LDO. Let me route you to them.
To get help right away, please follow the steps provided by my colleague ShaniamarieC to reach our support team. They have the knowledge to give you a detailed breakdown of your subscription payments. Please be aware that accessing your account is necessary for this, but we can't do that here in the Community since this is a public forum.
Here's an article containing our support hours and a phone number you can call: QuickBooks Online Support.
Additionally, you can refer to this article on how to personalize your sales forms: Customize invoices, estimates, and sales receipts in QuickBooks Online.
Please return to this post if you have other concerns with your QBO subscription. I'll be here to help you out.
You have clicked a link to a site outside of the QuickBooks or ProFile Communities. By clicking "Continue", you will leave the community and be taken to that site instead.
For more information visit our Security Center or to report suspicious websites you can contact us here